We can assist researchers via email, postal mail and telephone with questions that can be answered in roughly fifteen minutes of staff time.
This includes basic reference questions, checking whether materials are stored on- or off-site, sending electronic copies of finding aids that are not yet available online, confirming days and hours that we are open for research, and other needs that you may have.
If your question fits this description, please send it using the online form below, call the reference desk at (512) 495-4532, or mail it to us.
Reference Request Form
We answer questions in the order that we receive them. Please do not send multiple requests if you do not hear back right away. We strive to answer all questions within a week of receipt.
Other help you might need:
Do you want to order copies? Please consult our duplication section.
Do you want to request an inter-library loan of a book or microfilm reel? Initiate the request with your home library, and they will then contact the University of Texas at Austin General Libraries, who will arrange any eligible loans.
Do you need more research help than we can provide? Consider hiring a researcher from the Austin area to help you where our available services leave off.
Do you need to know how to cite our materials? We have a formatting guide available.
Do you want to know the value of something that you own? We do not conduct appraisals, but we do have a list of professional appraisers.